Features

Tools designed to fit your schedule.

Scheduling

Simplify your day with our web-based appointment scheduling software and app.

Free online booking website

Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colours, layout and pages that give the best first impression.

Automated email and text reminders

Send automatic appointment reminders to customers via SMS and/or email.

Google Calendar sync

Sync with your Google Calendar to automatically block personal events and avoid double bookings.

Cancellation policy and no-show fees

Create an enforceable fee policy for last-minute cancellations and no-shows.

Resource booking

Create resources – like rooms, stations, or chairs – and assign them to services that require them so they get booked when clients make their appointments.

Website integration

Let customers book directly from your website by adding the booking widget, compatible with sites powered by Squarespace, Wix, Wordpress and more.

Multiple locations and multiple time zones

Sync your schedules across multiple business locations, even if your customers are in different time zones.

Multi-staff appointments and tip splitting

Let clients book multiple services with different service providers on your booking site, and streamline checkout with a single transaction and automatic tip splitting.

Processing time

Use windows of processing time to book additional appointments so you never miss an opportunity.

Waitlist

Create a waitlist for popular services and fill gaps in your schedule due to last minute cancellations or reschedules.

Instagram integration

Reach customers on social media and allow them to book right from your Instagram page.

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Point of Sale

Take secure payments through the Square Appointments POS system.

Contactless payments

Accept any kind of payment, including contactless and chip and PIN. All your sales are integrated in your POS. You can even let customers buy now and pay later using Clearpay.

Card on File

Keep a card on file to hold appointments, require prepayment for services or charge cancellation fees.

Tap to Pay on iPhone and Tap to Pay on Android

Turn your phone into a payment-taking device. Accept contactless cards and other digital wallets in person. No additional hardware needed.

**Available on iPhone XS or above running iOS 15.5 or later and compatible Android devices.

Professional invoices

Send professional estimates and invoices with automatic customer reminders. Track those payments in real time.

Data security (PCI) compliance

Square complies with all required PCI standards. The information that your customers submit is encrypted to our servers.

Buy now, pay later

With Clearpay, your customers can break up their payment into four interest-free instalments over six weeks while you get paid right away.

Plastic gift cards and eGift cards

Introduce your business to new customers through customisable plastic gift cards and free eGift cards. Pay just 1.4% + 25p with UK cards or 2.5% + 25p with non-UK cards when a customer buys an eGift card from you.

Next-business-day, same-day and instant transfers

Transfer your money next-business-day for no additional fee. Access your money the same day or instantly with just a 1% of balance fee per transfer after card transaction fees. Learn more about transfer fees.

Key in payments

Key in credit and debit cards directly from an appointment using your phone or computer.

Discounts

Offer discounts for special events or special customers.

Offline payments

Accept payments when your internet goes down or on the rare occasion that Square experiences a service outage. Please see this page for more information on do’s, don’ts and compatibility requirements.

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Customer Relationships

Make connections that go beyond business as usual.

Customer profiles and notes

Build relationships with customers by keeping profiles on file. Never forget a birthday or a customer’s special preference thanks to easy-to-add notes.

Import existing customers

If you have customers in another database already, easily import them into Square Appointments.

Appointment and sales history

See what services and products your customers have purchased before so you can make recommendations for them in the future.

Custom marketing campaigns

Square Marketing lets you send automated marketing campaigns and custom email marketing campaigns to engage your customers. Additional fee

Customer loyalty programme

Square Loyalty allows you to create a loyalty programme to keep customers coming back. Additional fee

Attach contracts, documents or other files

Make sure the i’s are dotted with any contracts, waivers, documents or other files that contain important info.

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Staff Management

Empower your employees with team management tools.

Individual employee accounts

Allow your employees to log in to view and manage their calendars themselves.

Unlimited sets of permissions

Assign different sets of permissions to different roles in your store. Allow a manager to issue refunds, for example.

Team permission set

Control what your entire team sees and does with your POS to keep sensitive information safe.

Unlimited personal passcodes

Implement employee passcodes to ensure that everyone logs in to the POS securely.

Timecard reporting

Team members clock in and out at the POS so you can track their time through timecards.

Multiple wage rates

Pay different wage rates to staff members with different responsibilities or seniority.

Labour vs. sales reporting

Use labour vs. sales reports to optimise labour costs and adjust your scheduling.

Commission Tiers

Assign flat-rate or tiered commissions to each staff member based on items sold or services provided.

Team Performance Reports

See real-time performance metrics for client retention, pre-booking, and scheduling utilization for yourself or team member(s).

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Retail and Inventory

Sell products to complement your services.

Combined services and item checkout

Ring up a service and a product in the same transaction for easy checkout.

Square Online

Create a free, shoppable website in minutes with our intuitive website builder. Only pay when you make a sale, 1.4% + 25p for UK cards and 2.5% + 25p for non-UK cards.

Stock as many items as you want. Then quickly pull a product up on your screen at checkout with an item search tool.

Barcode scanning

Ring up sales quickly when you scan barcodes with your iPad camera or barcode scanner.

Multilocation stock management

Track stock across locations in real time. Make adjustments to stock levels and apply reasons such as Stock Received or Inventory Re-Count.

Low-stock alerts

Set low-stock thresholds for any SKU, view what’s running low from your Dashboard and receive email alerts.

Sales reports

Know how much inventory you’re moving and how much money you’re making in minutes. View reports and manage inventory right from your POS.

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Easy integrations.

Integrate with other Square products and popular third-party apps like Wix, Xero and JotForm to meet your customers’ needs.

Wix

Xero

JotForm

Want to see additional partners we work with? See our Integrations page here

Start booking appointments.

No payment card required. No long-term commitments.

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Visit these additional Square resources for more information or get in touch with questions.