Square Kiosk Launches in the UK

Oct 22, 2024
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A self-service ordering solution built for restaurant businesses

Today, Square unveiled Square Kiosk, a fully integrated software, hardware, and payments solution, designed to help cut wait times, make service faster and free up staff. Aimed at fast-moving and fast-growing restaurants, this brand new self-service ordering system offers a complete solution to empower diners and streamline order-taking.

With staffing issues and labour shortages continuing to be major concerns for those in the hospitality industry, Square Kiosk offers an extra pair of hands. For the cost of £1 a day, Kiosk shows up excited to work, is fast at the job and helps increase order value. With orders taken care of, restaurants can staff up other areas of their business, freeing team members from the counter so that they can focus on other tasks.

For the customer, Square Kiosk is a sleek and simple experience that lets them bypass queues and easily customise their orders. Guests are able to select exactly what they want, with customisation options being sent directly to the kitchen, and choose upgrades and add-ons to bolster their orders. Payment couldn’t be easier with Kiosk’s embedded contactless and chip payment technology. Customers will also benefit from the integrated Square Loyalty programme, rewarding diners with loyalty points and encouraging return visits.

“The hospitality industry is a huge priority for us in the UK”, said Samina Hussain-Letch, UK Executive Director at Square. “As the industry moves forward and businesses find new ways to become more efficient and more profitable, solutions like Square Kiosk can really help business owners stand to benefit not just financially but also by having the time back to focus on new ways to innovate and provide outstanding experiences for their customers. Our job at Square is to provide the tools and technology to help businesses run, start and grow - Square Kiosk is the latest product to join our ecosystem in the UK and we’re excited to see it help our sellers to thrive.”

Square Kiosk works seamlessly with Square for Restaurants and Square’s broader ecosystem of payments, customer engagement, and business insights tools. It’s easy for restaurants to set up, saves precious counter space, and can be placed anywhere - from the wall to flat on the counter to mounted on a stand, designed for any space. Square Kiosk tracks sales data and instantly syncs menu updates, ensuring that customers have real-time visibility into what’s currently available.