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BigCommerce and Square

About BigCommerce

With the BigCommerce and Square integration, you can connect your Square account to accept online payments in different currencies, and ship orders domestically and internationally. You can also easily expand your business with an online store.

Before you begin

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Get started with BigCommerce

Visit the Apps page of your Square Dashboard and click Get Started. If you’re new to BigCommerce, you’ll receive a 15-day free trial.

  1. Log in to your BigCommerce dashboard.

  2. On the left side of your screen, you’ll see a menu. Click on Store Setup (about ¾ of the way down), then select Payments.

  3. You should see Square as a recommended option at the top of the page. If so, click on Get Started and go to Step 6.

  4. If not, on the main screen, click the box that says Other Online Payments. Scroll down until you find Square. Click Set Up.

  5. On the next page, select Connect Square Account.

  6. Log in with your Square username and password. Click Allow on the permissions page that comes up next. This is allowing Square and BigCommerce to connect to each other.

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Payments and reporting

Payments processed with BigCommerce will appear within your transaction history on your online Square Dashboard and will be included in your Transaction CSV.

To manage your orders and issue refunds, access your BigCommerce account.

When your customers place an order from your BigCommerce store, they’ll receive an email confirmation from BigCommerce. Square receipts will not be automatically generated for your customers, but you’re able to issue a Square receipt at any time from your Square Dashboard.

You’ll receive transfers for your BigCommerce orders–just like Square Point of Sale payments–following your transfer schedule.

Manage your BigCommerce account

BigCommerce features, services, and subscriptions are managed by BigCommerce directly. For additional help, contact BigCommerce or visit their Support Center.

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