Link and Edit Your Bank Account

We require a transactional bank account that allows Square to credit and debit money in the case of refunds or chargebacks. Square must be able to transfer and withdraw from your account. We don’t support prepaid cards or online-only accounts (such as PayPal). Since all payments you accept will be processed in CAD, you must link a Canadian bank account that operates in Canadian currency.

You can accept payments before linking a bank account. Any money you accept will remain in your Square balance until your bank account has been added and verified. Once verification is completed, transfers will be sent to your account according to our standard transfer schedule.

You can also link multiple bank accounts to your Square account to disburse your payment balance and more easily switch bank accounts between your locations. Keep in mind that you can only link one bank account per location at this time.

Note: It can take up to four business days for the bank verification process to complete.

Add Your Bank Account Online

1. Sign in to Account & Settings> Bank Accounts and select Add external bank account.

2. Enter your transit number and account number and select the appropriate institution number. This information is usually listed at the bottom of your cheques.

3. Click Verify Account.

Once you have verified multiple external bank accounts to your Square account, you can change the linked bank account for each of your locations. To do so:

1. From Account & Settings in your online Square Dashboard, click Bank Accounts.

2. Under All locations, click the linked bank account next to the location in question.

3. From the drop-down menu, select the verified bank account you want to add to that location. If you do not see the bank account you want to link, select Add external bank account and complete the bank verification process.

4. Click Update linked account > Done. 

Note: You can only have one linked bank account per location at this time. If you are changing your bank account, you will need to enter your Square account password and check your email for a confirmation from Square. Click the link within 24 hours to confirm the bank account change. If you don’t click the link in the email to verify you intended to add or change your bank account, the update won’t save and you’ll need to enter your information again.

Add Your Bank Account In-App

1. Tap More from the navigation bar at the bottom of your screen. Then tap Settings > Account > Bank Account.

2. Tap Add Bank Account and enter your transit number, account number and appropriate institution number, which is usually listed at the bottom of your cheques.

3. Tap Continue.

Check Your Bank Verification Status

Once you’ve entered your bank information, Square will send and debit a small amount to and from your account (resulting in no difference to your balance). This is not a charge but simply Square sending a verification transfer to confirm we can both send and retrieve money in case of refunds.

The entire bank verification process can take up to four business days, and we’re unable to expedite the process at this time. To check your bank verification status, visit your online Square Dashboard.

If you receive an email confirming your bank account has been verified, transfers will be sent to your account automatically with no additional action needed from you.

If you receive an email stating your bank verification is pending, you’ll need to wait up to four business days for the verification to be completed – weekends and holidays excluded. During this pending period, you can continue to take payments. Money will remain in your Square balance until your account is verified.

Edit Your Bank Account

You can edit your linked bank account from your online Square Dashboard.

Edit Your Bank Account Online

1. Sign in to Account & Settings > Bank Accounts.

2. Click Change Bank Account.

3. Enter your new bank account information and click Verify Account.

4. Enter your Square account password. This information is required to protect your Square account and bank account.

You’ll receive a confirmation email to the email address associated with your Square account. You’ll need to follow the instructions in the email to confirm the bank account change.

Note: If you have multiple locations, edit your bank account from each location.

Confirm Your Bank Account Change

When you update your bank account, we’ll send a confirmation email to the address associated with your Square account. Be sure to click on the link in the email within 24 hours to begin the bank verification process. If you don’t see this email after editing your bank account information, check your spam folder or other email filters.

If you don’t click the emailed link within 24 hours, it will expire and you’ll need to re-enter your account information. To do so, repeat steps 1–4 above.

Until your new bank account is verified, we’ll continue to send transfers to your currently linked account. If you’d like to unlink your current bank account, contact us. This will allow your transfers to remain in your Square balance until your new account is verified.

Learn what to do if you are having trouble linking your bank account.