Set up Square Kiosk hardware
About Square Kiosk hardware
Square Kiosk hardware is a versatile iPad-driven unit that can be easily attached to a wall, secured to a countertop or fixed to a VESA-compatible floor stand anywhere in your venue. With built-in contactless and chip and PIN card readers, you can process card payments either by tapping or inserting a card, as well as accepting mobile tap payments such as Apple Pay and Google Pay.
When Square Kiosk is paired with the Square Kiosk app, it creates a self-service station that empowers customers to place orders and complete the checkout flow independently.
Before you begin
Square Kiosk hardware is compatible with the following Square apps:
Square Point of Sale
Square for Restaurants
Square for Retail
Square Appointments
Note: only the Square Kiosk app supports self-service interaction for diners.
Square Kiosk has a USB-C iPad connector and is compatible with these iPad models:
iPad (10th generation)
iPad Pro 11 inch (1st, 2nd, 3rd and 4th generation)
iPad Air (4th and 5th generation)
iPad Air 11 inch (M2)
Square Kiosk hardware has four different installation options to suit your business:
Angled-wall mount
Flat-wall mount
Countertop mount
VESA mount
To create a self-service kiosk station, you will need Square Kiosk hardware, the Square Kiosk app, a compatible iPad and a companion Point of Sale device. Take a look at Square Kiosk technical specifications to learn more about what’s in the box, dimensions, connectivity and more.
For increased security and further customisation, you can purchase a 14 cm USB-C extension cable for Square Kiosk in the Square Shop. This cable plugs directly into Square Kiosk so you can unplug and store your device without having to remove the mounting bracket.
Installation instructions for Square Kiosk hardware
The angled wall mount positions the screen at an upward angle towards staff and customers. Download the visual guide here.
- Pick a spot on your wall: hold up Square Kiosk against the wall to find your preferred height. Avoid placing over studs.
- Position the angled bracket: level the bracket on the wall, then mark the position of the screw holes with a pencil.
- Drill the holes where you just marked: for drywall installation, use the included drywall drill bit.
- Screw the angled bracket into the wall: insert the wall anchors into the drill holes. Position the angled bracket, then insert the wall screws into the front and screw in, making sure the bracket is level as you fully tighten.
- Plug the hub into Square Kiosk: starting from the bottom of the bracket, thread the hub’s USB-C cable through the pass-through hole and into the connector on the back of Square Kiosk.
- Place Square Kiosk into the bracket: tighten the centre mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
- Plug in Square Kiosk: plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into a socket.
- Slide your iPad in and secure it: dock your iPad to the connector and make sure the security latch clicks. Optional: to further secure your iPad, use a small Phillips screwdriver to attach the security screw to the side of Square Kiosk.
The flat wall mount has a slim, space-saving profile that sits flat against the wall. Download the visual guide here.
- Pick a spot on your wall: hold up Square Kiosk against the wall to find your preferred height. Avoid placing over studs.
- Position the flat bracket: level the bracket on the wall, then mark the position of the screw holes with a pencil.
- Drill the holes where you just marked: for drywall installation, use the included drywall drill bit.
- Screw the flat bracket into the wall: insert the wall anchors into the drill holes. Position the flat bracket, then insert the wall screws into the front and screw in, making sure the bracket is level as you fully tighten.
- Plug the hub into Square Kiosk: press the hub’s USB-C cable into the cable channel on the back of Square Kiosk. Check that there is no interference between the cable and the mount screw.
- Place Square Kiosk into the bracket: tighten the centre mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
- Plug in Square Kiosk: plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into a socket.
- Slide your iPad in and secure it: dock your iPad to the connector and make sure the security latch clicks. Optional: to further secure your iPad, use a small Phillips screwdriver to attach the security screw to the side of Square Kiosk.
The countertop mount creates a low-profile countertop setup that angles the screen upwards. Download the visual guide here.
- Pick a spot on your counter: with the angled bracket facing you, pass the power adapter cable through the hole.
- Plug the hub into Square Kiosk: make sure the hub’s USB-C cable is firmly pushed in.
- Place Square Kiosk into the bracket: tighten the centre mounting screw until you cannot see any of the red sidewall on the screw. Make sure it is secure and does not wiggle.
- Plug in Square Kiosk: plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into a socket.
- Slide your iPad in: dock your iPad to the connector and make sure the security latch clicks.
- Optional: Secure your iPad: using a small Phillips screwdriver, attach the security screw to the side of Square Kiosk to further secure your iPad.
The VESA mount uses any 100 mm x 100 mm VESA mount to attach a standalone pedestal, swing arm or other setup option. Download the visual guide here.
- Plug the hub into Square Kiosk: decide which side you want the hub’s USB-C cable to exit, then slot it into the cable channel, or if VESA mount allows, run the cable through the VESA mount.
- Screw Square Kiosk onto the VESA plate: align the 100 mm x 100 mm VESA plate screw holes with the threads on the back of Square Kiosk and screw on.
- Plug in Square Kiosk: plug the power adapter’s USB-C cable into the hub, then plug one end of the power adapter cable into the power adapter and the other into a socket.
- Slide your iPad in and secure it: dock your iPad to the connector and make sure the security latch clicks.
- Optional: secure your iPad Using a small Phillips screwdriver, attach the security screw to the side of Square Kiosk to further secure your iPad.
Connect accessories to your Square Kiosk
When Square Kiosk hardware is running with the Square Kiosk app, it cannot directly connect to accessories, such as barcode scanners and receipt printers, through USB, Wi-Fi/Ethernet or Bluetooth. However, you can print Kiosk order tickets through your companion Point of Sale device(s) that are connected to your kitchen printers. Only one companion Point of Sale device is needed, regardless if you have multiple Square Kiosks.
Print Kitchen Tickets through Kiosk
To send your Kiosk orders to your kitchen printer through your Point of Sale device:
- on your Point of Sale device, navigate to ≡ More > Settings > Hardware > Printers.
- Select the Printer Profile and toggle on Online and Kiosk order tickets.
Note: if you are printing by category, ensure that the categories enabled for Square Kiosk are selected in the printer profile as well.
These kitchen tickets will print through the printer setup via your Point of Sale device, along with any other kitchen ticket created from a Point of Sale order.
When Square Kiosk hardware is used with other Square apps (except the Square Kiosk app) it can connect to USB, Wi-Fi/Ethernet or Bluetooth accessories. You can view printers, cash drawers, barcode scanners, scales and more accessories that are compatible with your Square Kiosk:
- go to Square’s compatibility page for hardware accessories.
- Click an accessory option.
- Click the Select Square hardware drop-down menu and select Square Kiosk.
- View a list of accessories compatible with your Square Kiosk.
Once you have your hardware, learn how to connect it to your Square Kiosk: