Set Up Online Booking with Square Appointments
| Ready to accept appointments online with Square? Get started > |
Square’s online scheduling software and tools with Square Appointments provide a variety of ways for your clients to book appointments with you.
There are three options for setting up online booking:
Create a free and simple online booking site with Square Appointments that your clients can access if you don’t have one of your own.
Create a free, custom full-service website with Square Online that allows clients to book appointments, purchase items and stay up to date with your business.
Embed a booking widget or button on your existing website built outside of Square, or add a booking button to your email so clients can easily request appointments based on your availability.
Once you've successfully set up online booking, you can invite clients to book online.
Create a Simple Booking Site with Square Appointments
Your online booking site can be a simple webpage where you can list business hours and get bookings that sync with your calendar. It's included in your Square Appointments subscription and is easy to set up directly from your online Square Dashboard.
After you’ve created your online booking site, share the URL provided in the Online Booking tab of your Square Appointments dashboard, or invite your clients via email and social media to give them immediate access to your booking site. If you’re managing multiple locations, each location will have a unique booking URL and setup page that can be viewed by switching locations from the Online Booking tab.
The business information reflected in your online booking site can be edited from the Locations section of your online Square Dashboard. Settings for staff and appointments services can be edited from your Dashboard as well.
If you ever need to take your booking site down, disable your Square Appointments online booking site.
Create a Custom Full-Service Site with Square Online
You can create a free website with Square Online and allow clients to book appointments, purchase items and stay up to date with your business. Bookings and orders from your website are automatically synced with Square Appointments and your POS.
To set up a Square Online site from your Appointments dashboard:
From your Square Appointments dashboard, go to Online Booking > Channels.
Under the Square Online option, select Preview & edit to start creating your website. It may take some time to generate.
Learn more about creating a Square Online booking site from Appointments. If you already have a Square Online site, try adding an online booking page to Square Online.
Create a Booking Button for Your Existing Site
Add a booking button to your website or your email signature. The button will take your clients to your Square Appointments online booking site. To create a booking button:
From your Square Appointments dashboard, go to Online Booking > Channels.
If managing multiple locations, select a location from the drop-down menu.
Under "Add your booking flow to an existing site," click Get Started.
Choose one of the following options:
- Click Get URL.
- If you have multiple locations, select your location.
- Copy and paste the booking flow URL to add to your existing website.
- Click Done.
- Click Create button
- If you have multiple locations, select your location.
- Customise the button colour, text, shape and font.
- Copy and paste the HTML code to embed the button on a website or email.
- Click Done.
Create an Online Booking Site QR code
You can send your clients a digital QR code, or print one out and display it on your shopfront or countertop. Customers can scan it and be taken directly to your Square Appointments online booking site.
To get your unique QR code:
From your Square Appointments dashboard, go to Online Booking > Settings.
Under "Booking site QR code," select your location.
Choose between QR code only or Ready-to-print QR code and message.
Click Get QR code.
Print this page or save the QR code directly on your device as a PNG file.
Note: The default custom message cannot be changed.
Important Notes About Online Booking
If you choose a staff member who doesn’t have the selected service assigned to them, that service will not appear in the widget.
Edits made to the widget will automatically update anywhere that widget is installed.
Deleting a widget from your dashboard will not automatically delete embedded widgets on other websites. If the deleted widget code is not removed from a website, an error message will display in place of the widget.
Staff and services visible for online booking can be managed from the Staff or Services sections of your Appointments dashboard, or you can override these settings with advanced widget options.