AUTOMOTIVE SERVICES
The solution that keeps your automotive service business ahead of schedule
Everything works together to put you in charge of your time.
With Square, you can manage bookings, payments and more all in one place. Provide the best client experience with a free online booking site, manage your staff effortlessly with team management tools, improve your cash flow, and stay on top of business whether you run an auto repair shop or a mobile mechanic business.
Simple scheduling software for car service businesses.
Simplify your day with our web-based booking software and app.
- Accept job bookings 24/7 with a free online booking site or embed a booking widget or button on your existing website.
- Manage your calendar, staff and resources across multiple locations.
- Send out reminder emails to clients for their regular car maintenance and servicing scheduling with Square Marketing.
- Protect against late cancellations and forgotten bookings with a customised cancellation policy and automatic reminders.
Payment processing methods that fit your business.
Accept any kind of payment with no hidden fees through the Square Appointments POS system.
- Key in credit and debit cards directly from a job using your phone or computer.
- Keep a card on file to hold appointments, require prepayment or charge cancellation fees.
- Send professional estimates and invoices with automatic customer reminders.
- Receive your funds quickly with free next day transfers or instant transfers for a fee to smooth out your cash flow.
Strengthen customer relationships.
Store all your customer information in one place, view how your customers interact with your business and engage with them.
- Auto-create customer profiles every time someone books a car service via Square Appointments.
- Add notes in your Customer Directory to keep track of your customers’ service history and personal preferences.
- Send automatic appointment reminders to customers via SMS and/or email.
- Import customers in another database into Square Appointments.
- Create and send contracts to establish clear service agreements with your customers.
Empower your employees.
Set your team up for success with team management tools.
- Allow your mechanics to log in to view and manage their calendars themselves.
- Assign different sets of permissions to different roles in your business.
- Assign your team commission rates for services and sales.
- Make better business decisions with real-time reports.
Sell online and in-store
Square Appointments has built-in inventory management tools so you can sell products to complement your services both online and in-store.
- Create a free, online store in minutes with our intuitive website builder. Let customers shop entirely online or order online and pick up on site.
- Transfer your stock across locations in real time with multi-location stock management.
- Know how much inventory you’re moving and how much money you’re making in minutes. View reports and manage inventory right from your POS.
- Set low-stock thresholds for any SKU, view what’s running low from your Dashboard and receive email alerts.
Integrate with your favourite business software.
Integrate with popular third-party apps like Xero, Quickbooks and JotForm to help with every aspect of your car service business.
Want to see additional partners we work with? See our integrations page
“We no longer have to play phone tag with customers! They just email us their enquiry, and we provide a link for them to schedule their appointment through Square. It’s efficient and 100% digital”
Nanetta Rapuano
Longhorn Grill Cleaning
Pick the plan for you
No hidden fees. Change or cancel at any time.
Custom pricing and discounts are available for qualifying businesses in Australia.
Free
The basics to run your own business while staying ahead of schedule.
for a single location.
Processing rate per transaction:
- 1.6%
Top Free Features:
- Unlimited staff accounts
- Custom booking website and social media integrations
- Integrated payments
- Automatic text and email reminders
- Automated contracts
Plus
More advanced features for growing teams that offer top-notch service.
per location.
Processing rate per transaction:
- 1.6%
Top Plus Features:
- Everything in Free
- Customer confirmation texts and emails
- Cancellation policy and fees
- Schedule classes
- Waitlist
- Appointments reports
Premium
A complete plan that meets complex booking and staff management needs.
per location.
Processing rate per transaction:
- 1.6%
Top Premium Features:
- Everything in Plus
- Advanced Access
- Select rostering features from Square Staff
- Resource management
- Custom staff commissions
- Custom contract fields
1.6% card present rate applies for Square Sellers who sign up on or after 30 May 2024, or who signed up prior to this date and subscribed to Square Appointments Plus or Premium. The rate of 1.9% will apply for all other Square Sellers who signed up prior to this date when using Square Reader, Square Stand or Tap to Pay, as listed in the Square Fee Schedule.
Contact sales for custom pricing
If your business processes over $250K in card sales per year, you may be eligible for custom pricing packages. This would include everything in Premium, a dedicated Account Manager in Australia and discounts on optional business tools, such as Square Online, Square Loyalty and more. Contact sales
For payments taken online, by invoice or keyed in manually, see card-not-present processing rates.
Awarded Canstar’s Most Satisfied Customers, Merchant Services, 2021 - 2023
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More tools to help you succeed.
Your Square account unlocks a powerful platform of services and add-on tools that work together. Here are just a couple of them:
Customer loyalty program
Build a customer loyalty program straight from your Square Dashboard or Square Online website and reward repeat customers.
Marketing software
Create, send and track email marketing campaigns in minutes right from your Square Dashboard.
Resources for your business.
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FAQs
Square Appointments has many benefits for car service business, including:
- Allow your customers to book 24/7, even when you’re not working.
- Protect your time with late cancellation fees and prepayment protection.
- Accept bookings via Instagram, Facebook and Google.
- Reduce no-shows with automated reminders and confirmation SMS and/or emails.
- Strengthen customer relationships with customer profiles and notes.
- Manage your team and multiple locations.
- Manage your car service business from anywhere with the Square Appointments app.
- Flexible pricing to suit any business size.
Yes, Square Appointments offers unlimited staff accounts for all plans. Your employees simply need to download the app and log in to their account.
Yes, to create and send contracts to your customers you can use Square Contracts. Choose one of Square’s predefined templates and customise it to meet your needs, or build an entirely new template from scratch for your business.
Square allows you to run your car servicing business and take payments from anywhere. Types of car services that can use Square Appointments include:
- Car repair service
- Mobile mechanic service
- Automotive interiors
- Car wash and detailing
- Panel beaters
- Automotive spraying & branding
- Automotive locksmith
- Windscreen repairs
- Driving School
- Roadside assistance
- Tyre and puncture repair services
- Window tinting services
Yes, you can easily schedule appointments for customers that call your car service business. Simply create a new appointment in your Appointments calendar and confirm which customer notifications you’d like enabled. Your team will also receive appointment reminders to make sure they show up on the booked day and time to perform the requested service.
Square Appointments offers unlimited staff accounts with all plans so you can add multiple employees to accept car service appointments.